merchant services & Credit Card Processing in Charlotte, NC

merchant services & Credit Card Processing in Charlotte, NC

Yes, it’s more than that. But we had to get the SEO in somewhere.

  • We take the time to understand how your business operates and what you need from a payment system.

    Working closely with our technology partners, we help identify the equipment, software, and integrations that best fit your business.

    We help merchants understand the different pricing models available for credit card processing explain your options so you can make informed decisions.

    Once your account is active, you’ll have access to a dedicated 24-hour support line through the processor for any day-to-day technical issues.

    Our team remains your long-term partner, acting as a liaison with the processor and advocating for your needs as your business grows.

  • Whether you accept payments in person, on the go, or online, we help you find the right tools to make the process simple and reliable.

    We offer mobile payment solutions, countertop terminals, full POS systems, and secure payment gateways for accepting payments through your website.

    When recommending equipment or software, we take the time to understand how your business operates and what additional tools may be helpful, such as scheduling, invoicing, gift cards, payment links by text, or inventory management.

    By working closely with our technology partners, we help match your business with solutions that support both your payments and your day-to-day operations.

  • We help merchants understand the different pricing models available for credit card processing and consult with you on which structure may be the best fit for your business.

    Through clear, transparent statement analysis and pricing reviews, we walk you through what you are currently paying and how different options may compare. This includes breaking down the components of your processing costs so you can see where fees come from and how pricing models work in practice.

    Our goal is to make sure you fully understand your choices before making decisions about your payment setup, so you can select a structure that aligns with how your business operates.

  • Once you're up and running with us, you'll have access to our SEO Toolkit, including a complimentary SEO analysis and a reader guide to help you understand and improve how your business shows up online.

    Over time, small improvements in SEO can lead to more traffic, more calls, and more customers.

    Using professional software tools that we subscribe to at Best Side, we’re able to generate a report that highlights how your website is currently performing in search results. This analysis can reveal opportunities to improve visibility, strengthen your online presence, and attract more potential customers.

    We believe in sharing the resources we already invest in..


  • As part of working with Best Side, we share a series of guided questionnaires designed to help business owners explore different parts of their business. These prompts invite reflection on things like operations, their customers, brand voice, and long-term vision.

    We don’t pretend to have all the answers, but we believe the right questions can spark clarity and meaningful conversations. Often that clarity leads to new ideas, stronger direction, and opportunities for growth.

    When helpful, we’re also happy to connect merchants with trusted partners and referrals who specialize in the areas they want to strengthen or evolve.

We help navigate the payment processing landscape, offer transparent pricing, and real local support. Beyond payments, we also share value-added resources at no cost by leveraging the software, tools, and skillsets already within our team.

When something we use can benefit our merchants, we believe in sharing it. That collaborative approach is part of what makes Best Side Payments unique.

Frequently Asked Questions

  • Yes.

    Any meaningful upgrade comes with a transition period. Best Side Payments manages the transition carefully, from initial setup and system testing to launch and follow-through.

    Our goal is to minimize disruption and make sure your new system is stable, reliable, and built to support your business long term.

  • Not with the right partner.

    Best Side Payments brings 11 years of experience and established relationships across the payments ecosystem, allowing us to manage the transition efficiently and ensure everything is configured and ready for your business.

  • Not at all.

    In fact, many businesses reduce their processing costs after switching.

    Dual pricing allows you to pass the cost of card acceptance to customers, significantly lowering your expenses.

    If that model isn’t right for your business, we’ve negotiated exceptionally competitive wholesale rates through our industry relationships, allowing us to reduce costs while keeping pricing transparent and fair.

  • Once your account is active, you’ll have access to a dedicated 24-hour support line through the processor for any day-to-day technical issues.

    Our team remains your long-term partner, acting as a liaison with the processor and advocating for your needs as your business grows.

  • No.

    We believe partnerships should be earned, not forced.

    That is why we work with processors who allow us to waive early termination fees, giving you the freedom to move if you ever need to.

    Our processing sources won’t lock you in with equipment. And although we have a preferred partner we trust deeply, we maintain multiple relationships and can seamlessly transition your business if circumstances change.

  • It depends on your business, your volume, and how your current processor has you set up.

    That is why we start by reviewing your statements together. We break down exactly what you are paying, explain the fees in plain language, and show you where there may be room to save.

    For many businesses, dual pricing significantly reduces processing costs. If that approach does not make sense for you, we offer very competitive traditional pricing. We will also provide an estimate based on your recent volume so you know what to expect before making any change.

  • Approval typically happens the same day or within one business day.

    After that, Best Side Payments manages everything needed to get you live, including ordering, programming, and testing your equipment. We guide you through setup and make sure everything is working exactly as it should.

  • Many businesses start with Square because it’s easy to set up, but as they grow they often begin looking for a Square alternative that offers more flexibility, transparent pricing, or dedicated support. Depending on your needs, you may also find yourself comparing a Clover alternative or a Stripe alternative as you explore different payment systems. We work with businesses who want more control over their payment setup, clearer pricing, and a real person to call when something goes wrong.

    And yes, if you’re wondering why we’re casually mentioning a Square alternative, Clover alternative, and Stripe alternative in the same paragraph… sometimes good SEO requires politely name-dropping the competition.