Payments Built for Local Good
Payments Built for Local Good
Our mission is to practice community-driven payments. To us this means processing payments in a way that supports local businesses, reinvests locally, and values people over unchecked profit.
Transparent Credit Card Processing & Merchant Services in Charlotte, NC
We envision a payments industry that strengthens neighborhoods, fuels local growth, and proves that generosity and sustainability can coexist.
When we do business together, up to 30% revenue flows right back into the Charlotte, NC community through donations to a vibes and values-aligned local nonprofit YOU choose.
Featured Local Non-Profits THat we Like and Support
What does “Payments Built for Local Good” Mean?
What does
“Payments Built for Local Good” Mean?
Community-Driven Payments in Action
We envision a payments industry that strengthens neighborhoods and fuels local growth.
When we do business together, up to 30% revenue flows right back into the Charlotte, NC community through donations to a vibes and values-aligned local nonprofit YOU choose.
We proudly support Charlotte organizations and believe merchant services can be a force for local good, not just unchecked corporate profit.
Join The Best Side
Join The Best Side
Charlotte isn’t just a market we serve. It’s our home. Half of our team are Charlotte natives, and we care deeply about the people and businesses that make this city what it is.
We’ve watched Charlotte grow into the vibrant city it is today, and we believe small businesses are essential to preserving its spirit. We are honored to support the entrepreneurs and local business owners who continue to build something meaningful here.
We work with businesses throughout:
Charlotte, NC
East Charlotte
Mecklenburg County
Surrounding areas
If you’re searching for local merchant services or credit card processing in Charlotte, we’re here to help.
MERCHANT SERVICES EMPOWERING CHARLOTTE BUSINESSES
Frequently Asked Questions
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Yes.
Any meaningful upgrade comes with a transition period. Best Side Payments manages the transition carefully, from initial setup and system testing to launch and follow-through.
Our goal is to minimize disruption and make sure your new system is stable, reliable, and built to support your business long term.
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Not with the right partner.
Best Side Payments brings 11 years of experience and established relationships across the payments ecosystem, allowing us to manage the transition efficiently and ensure everything is configured and ready for your business.
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Not at all.
In fact, many businesses reduce their processing costs after switching.
Dual pricing allows you to pass the cost of card acceptance to customers, significantly lowering your expenses.
If that model isn’t right for your business, we’ve negotiated exceptionally competitive wholesale rates through our industry relationships, allowing us to reduce costs while keeping pricing transparent and fair.
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Once your account is active, you’ll have access to a dedicated 24-hour support line through the processor for any day-to-day technical issues.
Our team remains your long-term partner, acting as a liaison with the processor and advocating for your needs as your business grows.
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No.
We believe partnerships should be earned, not forced.
That is why we work with processors who allow us to waive early termination fees, giving you the freedom to move if you ever need to.
Our processing sources won’t lock you in with equipment. And although we have a preferred partner we trust deeply, we maintain multiple relationships and can seamlessly transition your business if circumstances change.
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It depends on your business, your volume, and how your current processor has you set up.
That is why we start by reviewing your statements together. We break down exactly what you are paying, explain the fees in plain language, and show you where there may be room to save.
For many businesses, dual pricing significantly reduces processing costs. If that approach does not make sense for you, we offer very competitive traditional pricing. We will also provide an estimate based on your recent volume so you know what to expect before making any change.
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Approval typically happens the same day or within one business day.
After that, Best Side Payments manages everything needed to get you live, including ordering, programming, and testing your equipment. We guide you through setup and make sure everything is working exactly as it should.
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Many businesses start with Square because it’s easy to set up, but as they grow they often begin looking for a Square alternative that offers more flexibility, transparent pricing, or dedicated support. Depending on your needs, you may also find yourself comparing a Clover alternative or a Stripe alternative as you explore different payment systems. We work with businesses who want more control over their payment setup, clearer pricing, and a real person to call when something goes wrong.
And yes, if you’re wondering why we’re casually mentioning a Square alternative, Clover alternative, and Stripe alternative in the same paragraph… sometimes good SEO requires politely name-dropping the competition.